Tele-Health
Tele-Health uses online video chat technology to allow doctors to see patients remotely in certain circumstances without an office visit. This technology is HIPPA-compliant to ensure patient privacy.
Due to the Coronavirus/COVID-19 pandemic, Dr. Birdsong will now be conducting ALL appointments via Tele-Health until further notice.
If you had a previously scheduled in-office appointment, it will now be a Tele-Health (online video chat) appointment.
What to expect
We will try to make our video chats as similar as possible to a regular office visit. All you need is a smartphone with texting ability, a camera, and a microphone (which almost all smartphones have). If you do not text or have a smart phone with these capabilities, please contact our office as soon as possible (910.763.3034). We may be able to make other arrangements (using email and/or a laptop).
Thanks for your consideration and patience during this trying time.
Due to the Coronavirus/COVID-19 pandemic, Dr. Birdsong will now be conducting ALL appointments via Tele-Health until further notice.
If you had a previously scheduled in-office appointment, it will now be a Tele-Health (online video chat) appointment.
What to expect
We will try to make our video chats as similar as possible to a regular office visit. All you need is a smartphone with texting ability, a camera, and a microphone (which almost all smartphones have). If you do not text or have a smart phone with these capabilities, please contact our office as soon as possible (910.763.3034). We may be able to make other arrangements (using email and/or a laptop).
- Prior to your appointment, you must:
- RETURNING Patients: Print, read, and sign the Consent for Tele-Health form and Tele-Health Appointment form and have them with you at your video chat appointment.
- NEW Patients (with an existing appointment): please visit our New Patient Forms page and complete and submit the required forms and images before your appointment (you can not be seen unless these have been received).
- Review these instructions on how to use the video chat and make sure you have a quiet, comfortable, and private space (with good internet-access) to conduct the video chat. This location must be in the state of North Carolina. You should also review our Tele-Health FAQ (frequently asked questions) page prior to your first video chat.
- At or near your appointment time, you will receive a text (or email) when Dr. Birdsong is ready to see you (this may come from an unfamiliar number and you may receive it up to 10-15 minutes after your designated appointment time, depending on the wait). This message will contain a link to the video chat (you have 10 minutes to click this link).
- Once the chat starts, Dr. Birdsong will ask returning patients to hold up your signed Consent to Tele-Heath and Tele-Health Appointment forms to the camera (new patients must submit all forms ahead of time). The video chat will then proceed as an office visit would.
- At the end of the session, Dr. Birdsong will obtain payment by credit card and schedule a follow up. If you do not have a credit card, she will discuss payment further with you.
Thanks for your consideration and patience during this trying time.
We accept BCBS (except for Blue Value and Blue Medicare), United Healthcare, Aetna, and some Medicare plans.
Call (910) 763-3034 to confirm your insurance and make an appointment.
Handicapped accessible.
Call (910) 763-3034 to confirm your insurance and make an appointment.
Handicapped accessible.
